Returns & Refund Policy
We ensure you a totally worry-free experience while ordering at Pillcraft – you can return all items within 7 days of receipt of goods. Please make sure however that the product is unused and the tags, boxes and other packaging is intact. If you have paid by card, then we will reverse the payment. In case of Cash on Delivery or Bank Deposits as modes of payment, we will issue a refund in the bank account provided by you at the time or after the return.
- What should I do if I receive a Damaged item, wrong product or missing units in my order?
If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, please send a snapshot of the outer packaging and products received to our customer care at email@example.com or call us on +917977092120 within 7 days of receipt of the product. We will arrange a reverse pickup for the product and then issue either a full refund, store credit or a different item in exchange, as per your request. Please note that replacements are subject to availability of the particular product.
- Is there a category specific policy for returns?
Products should be received in original packaging and sealed condition. Opened or used boxes will not be accepted as returns. Please consult your physician before buying the product.
In case of any queries, please write to our customer care on